Lean Coffee Talk (formerly known as Lean Whiskey)
Formerly known as ”Lean Whiskey.” Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee. Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace. They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served. Mark Graban: http://markgraban.com/ Jamie Flinchbaugh: https://jflinch.com/ Podcast home: https://leancoffeetalk.com/ Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”
Episodes

Friday May 21, 2021
Friday May 21, 2021
https://www.leanblog.org/whiskey27
In Episode 27, Mark and Jamie switch things up a bit with a morning recording of the show. While we could have just started our whiskey early, instead we decided to switch to a beverage that shares much of the same culture, craft, and appreciation as whiskey, and that is coffee.
Although a bit of throwback in terms of usages, the trend towards pour over coffee embraces the culture of single origin coffee, much like the shift from whiskey blends towards more single casks. The pour over method is meant to extract more of the “good stuff” and less of the “bad stuff” from freshly ground coffee beans.
So Mark and I poured our coffee and got into our topics of the day. You can see our coffee selections and equipment setups in the links below.
We didn't want to lose the whiskey theme, so we used an article exploring whether 10 million barrels of whiskey resting, or aging, in Kentucky is a good thing or a bad thing.
This became a launchpad to talk about whether just-in-time is dead (as the Wall Street Journal likes to claim) or just misunderstood. We explore MIT's The Beer Game, system dynamics, supply chain design, decision making, and the glut of face masks and hand sanitizer. We could have likely talked about this topic for a very long time, and had we been into a glass of whiskey, perhaps we would have.
In addition to a little detour into Mark's many hats, including the reason he wears two different hats in one episode, we close on a personal note of how we both like to start our day: with coffee, reading news, and a view.
Jamie's coffee, Death Wish, and Mark's coffee, Yellow Caturra
Jamie's KitchenAid grinder, Chemex pour over, and kettle
Mark's different KitchenAid grinder, Bodum pour over, and electric kettle
10 Million bourbon barrels resting – too much or not enough?
The Wall Street Journey's misinformed piece on JIT, Jeff Liker on JIT, Dr. Jonathan Byrnes on supply chain shockwaves, and Dr. Byrnes as a guest Mark's LeanBlog podcast
MIT's The Beer Game, system dynamics and accumulators and delays, and supply and demand
Mark's hat and Jamie's morning view

Friday Mar 26, 2021
Friday Mar 26, 2021
Show notes and links: https://www.leanblog.org/whiskey26
In Episode 26, we accidentally celebrate St. Patrick's Day with some Irish whiskey, lightly mourn some NCAA March Madness losses (or absences, and Jamie Flinchbaugh and Mark Graban welcome guest co-host Adam Zak. We selected Irish whiskey as a category because we hadn't used it yet, but after changing the date of the scheduled recording, we ended up quite close to St. Patrick's Day (which was officially a dry holiday until 1970, but that pendulum certainly swung the other way).
In the spirit of Adam Zak's career as an executive recruiter with a Lean lens, we discuss many of the new CEO appointments, in particular, Carol Tomé at UPS, Rosalind Brewer at Walgreens, and Jane Fraser at Citigroup. These appointments are historic in one sense, but also highlight the fact that only 41 of the Fortune 500 are run by women (and Brewer is the only Black woman of the group). We explore what matters when selecting a new CEO, how that fits the strategic needs of the company, and how Lean thinking might influence or be leveraged by some of these leaders.
We explore a common listener question: Do you think it's possible for a Lean organization to do well with quality and safety? As we certainly don't feel this question takes much nuance to answer, we make our way through this fairly quickly and on to our closing question about what books we are reading these days, with a slight detour into our reading habits.
Adam Zak's website, his book Simple Excellence with Bill Waddell, and 2008 guest appearance on Mark's Lean Blog podcast #105
Adam's whiskey selection, 18 YO Tullamore D.E.W.
Jamie's selection, Green Spot aged in zinfandel barrels from Chateau Montelena
Mark's selection, a special bottle of Teeling that he filled at the Dublin distillery, along with an honorable mention of Writers' Tears (since we're all published authors)
A little about new UPS CEO Carol Tomé on Wikipedia and an interview
A little something about new Walgreens CEO Rosalind Brewer on Wikipedia and Financial Times
Stuff about new Citigroup CEO Jane Fraser on Wikipedia and NYT
Our collective reading list, Believe in People, The Girl Who Never Makes Mistakes, Constant Comedy, and Team of Rivals
Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey

Thursday Feb 25, 2021
Thursday Feb 25, 2021
In Episode 25, Jamie Flinchbaugh and Mark Graban welcome a guest to our show, with Jim Benson joining us. Jim has been a long-time collaborator of Mark's, and certainly enjoys a dram or two of whiskey. We begin by getting the backstory on Jim's Twitter handle @OurFounder, complete with artwork.
Show notes: https://www.leanblog.org/whiskey25
Since it's still winter, and Jamie continues to spend more time driving his snowblower than his car, we thought “something peaty” felt fitting. We all selected something peaty from our scotch collection, from Highland Park to Samaroli to Lagavulin, and we learned about Jim's favorite whisky shop in the UK. We discuss the continued extension of work-from-home practices, and both the need and opportunity to make it effective for each individual. This includes everything from ergonomics to managing your attention span, with a little detour into the Pomodoro technique.
We explored lean phrases that are commonly used but often misunderstood, including “lean project”, “kaizen”, and “respect for people.” The three of us fall dangerously close to “cranky old lean guy” territory, but pull ourselves out just in time for our fun closing question of something we watched recently that was disappointing, ranging from Wonder Woman 1984 to The Muppet Show to baking shows.
May you enjoy your whiskey, and your work, in peace and health. Cheers!
Show Notes and Links
Jim's Twitter handle OurFounder, along with Mark and Jamie on Twitter
Mark and Jim's upcoming webinar on 3/2 on humane management and their previous podcast episode on the topic
We selected “something peaty” so here's a bit about the peat scale
Jamie's go-to selection, Lagavulin 16 year old
Mark's Samaroli Islay Blended Malt Scotch Whisky
Jim's 21 year old from Highland Park
Jim's favorite UK-based whisky shop Milroy's
FastCompany on finding the best place to work at home
Jamie's video on making his home office more productive, and a waste walk on his morning routine
The Pomodoro technique
Mark's blog post on not using the Deming quote to threaten people
Jamie's blog post on the myths of the lean principle respect for people
Mark's “Choose Lean” LeanBlog mug

Thursday Feb 04, 2021
Thursday Feb 04, 2021
Mark Graban & Jamie Flinchbaugh
https://www.leanblog.org/whiskey24
In Episode 24, Mark and Jamie return to a familiar format, just the two of them chatting over some whiskey. In this episode, they decide to make homemade whiskey cream (more popularly known as Irish cream or just Bailey's). Mark's recipe is keto-friendly and Jamie's utilizes rye whiskey. Check out the links below for their recipes and a history of the creation of Bailey's Irish Cream.
After celebrating Jamie's completion of his next book's manuscript and Mark's immersion into the world of spirits with WSET Level 2 Spirits certification, they dive into their topic: lean thinking applied to the rollout of the covid vaccine.
We begin with framing the topic with Dwight Eisenhower's quote: “Farming looks mighty easy if your plow is a pencil and you're a thousand miles from the corn field.”
We acknowledge the difficulty of the challenge and try to avoid blame, but still focus on how continuous improvement thinking can and should be applied at all levels of the challenge, from national distribution to localized application. We remain hopeful that learning and best practice sharing (and adoption) will win the day, even if we're off to a slow start.
We wrap up talking about our favorite board games. Enjoy the episode!

Thursday Dec 17, 2020
Thursday Dec 17, 2020
Mark Graban, Jamie Flinchbaugh, and Deondra Wardelle
https://www.leanblog.org/whiskey23 for show notes and links
In Episode 23, Mark and Jamie return to finish out 2020, this time joined by Kentucky native Deondra Wardelle, so naturally Kentucky bourbon is our whiskey category of choice. Bourbons selected include Brough Brothers, Willett, and Barton 1792. After introducing Deondra to our listeners, we take a moment to toast the life of Norman Bodek, who passed away last week at the age of 88.
After briefly debating whether peppermint should ever be added to beer, even if it is the holidays, we get on with our bourbon selections. We return at the end of the episode to talk about other drinks such as Irish (or whiskey) cream, wine, cocktails, and eggnog. A tempting challenge was put forth for Mark and Jamie to make their own whiskey cream at home - perhaps a future episode event.
The bulk of the episode we get into Deondra's favorite topic, Toyota Kata, teed up by a Lean Enterprise Institute article. The article prompts us to talk about the underlying nature of learning in lean, problem solving, kata, and coaching. We aren't convinced that you need a new kata to add to the improvement and coaching kata, but instead propose coaching and behavior adjustments to make sure we don't lose sight of the purpose, which is to learn.
So, give us a listen, and let us know what you think, about learning, or about whiskey. We wish everyone a safe, healthy, and happy holidays to wrap up 2020, and we will see you again in 2021. Cheers!
Links:
Our guest Deondra Wardelle
Deondra's kata presentation for Lean Frontiers
Deondra's upcoming Lean Frontiers webinar: Strategic Planning Workshop 2021: Planning Through a Continuous Improvement Lens, Thursday, 1/21, 12 noon EST
#RootCauseRacism and www.rootcauseracism.com
Diversity, Equity & Inclusion Webinar, "The Lean Journey to Equity for All" Thursday, 1/28 @ 1pm EST
Mark's tribute to Norm Bodek who recently passed away
Lexington Brewing's Kentucky Bourbon Barrel Peppermint Porter
Deondra's Brough Brothers bourbon from Louisville, KY
Jamie's Willett Pot Still Reserve bourbon
Mark's Barton 1792 Full Proof bourbon
Story about the warehouse / rickhouse collapse
The LEI article on kata ("Improve Continuously by Mastering the Lean Kata")
Learning to Lead, Leading to Learn book mentioned on Isao Yashino
Henri Poincare quote on intuition
Mark's 2011 April Fool's Joke (the A3 "app")
Five Farms Irish Cream
Cooper's Hawk Sweet Red wine

Friday Oct 30, 2020
Friday Oct 30, 2020
Mark Graban, Darril Wilburn, and Sammy Obara
https://www.leanblog.org/whiskey22
For Episode 22, Mark Graban is joined by Darril Wilburn and Sammy Obara, two former Toyota employees who are colleagues at the firm Honsha.
They are two of the authors of the excellent book Toyota by Toyota. The three talk about how they met (via LEI and other Lean events) and how Mark was invited by Darril and Honsha to go to Japan with them two years ago (see posts about that trip).
They talk about the "conveyor belt sushi incident" that Mark blogged about. They also discuss many lessons from Toyota, including the idea that "it's the responsibility of leaders to create a system in which people can be successful." They also chat a bit about how work and life has changed during the pandemic.
Oh, and the whiskey theme was "drink what you like." Mark enjoyed a neat pour of Ichiro's Malt & Grain whisky from Japan. Darril made a very fancy Old Fashioned using a smoked glass and Woodford Reserve Double Oaked bourbon (since he's from Kentucky originally). Sammy enjoyed sake from Japan. We all enjoyed the chance to catch up and talk.

Thursday Oct 22, 2020
Thursday Oct 22, 2020
Mark Graban, Jamie Flinchbaugh, and Tom Ehrenfeld
https://www.leanblog.org/whiskey21
In Episode 21, Mark and Jamie return to our regular casual format of open discussion over a drink, this time joined by Tom Ehrenfeld, well known to the lean community for his writing and editorial work with the Lean Enterprise Institute. We all enjoyed tasting some Highland Park scotch, with Tom trying it for the first time, Mark opening a new bottle, and Jamie getting towards the end of a bottle.
We talk about what new things we’ve been up to, with Mark winning with some California-based parasailing. We finish the discussion by talking about our favorite things about fall, with pumpkin spice lattes (or pumpkin-flavored whiskey) being a disqualified answer.
We spent the bulk of the discussion exploring how companies can and should use lean during the pandemic, and even whether lean is valid under such conditions. We begin by talking about businesses such as United and Delta and how they can deal with such a black swan event in the COVID-19 pandemic. Delta had revenues last quarter of $3B, but lost $5.4B. But what are they going to do, sell their planes? To whom? Movie theaters can’t pay their rents, but what will landlords do, rent their space to another movie theater? There are major challenges that many industries face that will struggle with either long-lasting or even permanent shifts in their markets. Can lean help? Is lean enough? This is what we wrestle with on a Sunday night over a glass, or two, of scotch.
Our guest Tom Ehrenfeld
The discussed LEI podcast with Dan Heath
Jamie’s yoga app, Down Dog Yoga
Tom’s viewing of The Criterion Channel
Highland Park - Scotch whisky from the Orkney Islands (less known region -- remote islands)
Tom and Jamie drink the 12-year-old Viking Honour while Mark cracks open a bottle of Valknut
Article on how United Airlines is dealing with the pandemic
The Wall Street Journal article we discussed that misplaces blame on how hospitals struggled with the pandemic
Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey
Please review us and subscribe!

Thursday Sep 17, 2020
Thursday Sep 17, 2020
Mark, Jamie, Katie Benik, and Jen House
http://www.leanblog.org/whiskey20
In Episode 20, Mark Graban and Jamie Flinchbaugh join the Colorado Lean Summit live and host a virtual happy hour while discussing the first couple days of the events proceedings. Joining us as co-hosts are CLN members Jen House (also a board member) and Katie Benik. We took some questions, shared what people were drinking in the chat, and had our own chat about what we’ve learned from the Summit.
We started by sharing our whiskey selections in the “budget-friendly” category. We certainly had some variation, ranging from Buffalo Trace to Skrewball. Those watching weren’t forced into our theme, so we had more adventurous and elaborate selections from our audience.
The first takeaway that we discussed was from Deondra Wardelle’s talk, and the challenge of shifting from micromanaging controlling manager to a leader who encourages people to experiment, take action, and learn. We then talked about the theme of respect for people, a key lean tenant, and how hard people find it to be specific about how it is applied. We then turned to Renee Smith’s point of replacing fear with love and providing psychological safety. We concluded talking about Dan Markovitz’s points about framing problem statements.
In wrapping up, we shared information about CLN’s charity project, Community College of Aurora’s Unity Scholarship to open more opportunities for future Black leaders to reach their highest potential. CLN matched the first $500 donated, and Jamie and Mark are matching the next $500 in donations. The donation channel is open through October 16th.
And finally, our fun question: what’s your favorite lean-related word, but for a silly reason? The answers included muda, poka-yoke, verschlimmbesserung, and queuing. So get this podcast out of your queue and give it a listen!
Colorado Lean Network’s 2020 Virtual Lean Summit
Co-hosts Jen House and Katie Benik
Mark’s ZERO hat giveaway for World Patient Safety Day
Our whiskeys included Buffalo Trace, Elijah Craig Small Batch, Kirkland Blended, and Skrewball Peanut Butter whiskey
Jamie’s blog post on myths of respect for people
Mark’s post about verschlimmbesserung
The scholarship for the Community College of Aurora
Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey
Please review us and subscribe!

Thursday Aug 27, 2020
Thursday Aug 27, 2020
Mark Graban and Cliff Hazel
http://www.leanblog.org/whiskey19
For Episode #19, Mark Graban is joined by a new guest host, Cliff Hazell. Mark and Cliff first met years ago in Austin at the Lean Coaching Summit, where they shared some Garrison Brothers whiskey and talked about Lean, Deming, coaching, and such.
So today, Mark and Cliff share a drink — Amrut whiskey from India for Cliff and Uncle Nearest 1856 Tennessee whiskey for Mark. “Uncle Nearest” is a new brand that's named after Nearest Green, the slave who taught Jack Daniels how to make whiskey (read more about that here).
Watch the video version of the episode
You can check out our YouTube channels, Mark's here and Cliff's here (Flight Levels Academy)
Amrut Whisky
Uncle Nearest Whiskey
Cliff on Twitter
Cliff on LinkedIn
Flight Levels Academy

Thursday Aug 06, 2020
Thursday Aug 06, 2020
Mark Graban and Jamie Flinchbaugh
https://www.leanblog.org/whiskey18
In Episode 18, Mark Graban and Jamie Flinchbaugh return to our tried and true format of “just the two of us”, although that won’t last long as Mark will soon have a guest co-host and then we will record an episode live as part of the Colorado Lean Network Summit. Jamie decides to move to the porch, a “proper” whiskey drinking spot in contrast to his office, which might be a new standard (at least until winter).
In this episode, we begin by remembering the life of Bill Hanson, who is a co-founder of MIT’s Leaders for Manufacturing program, now called Leaders for Global Operations. Mark and Jamie are both graduates. As we toast Bill’s contributions, we begin sipping our whiskey selection, each choosing a scotch from Islay. Mark is drinking Ardbeg Ultimate 10 Year and Jamie is drinking 16 year old Lagavulin.
In the News, we start by talking about Mark’s blog takeover by Deondra Wardelle, who has collected a series of authors to write under the hashtag #rootcauseracism. We continue further to explore articles about asynchronous work. The pandemic has forced many to change their work, leading some to just work harder with less effective and efficient work structures, while others are redesigning how they work leveraging asynchronous work as the pivot.
We also explore the frequent questions that Mark and Jamie receive asking for how companies solve problems, and explore both the proper mindset and framing of benchmarking. We invoke a little Jeff Goldblum from Jurassic Park on the value of earning knowledge for yourself. We finish with a discussion of the books we are currently reading. Until next time, cheers!
Remembering MIT’s Bill Hanson
Colorado Lean Network’s 2020 Virtual Lean Summit
Ardbeg
Ardbeg’s Space Whisky
Lagavulin 16 Year Old
Ron Swanson makes a brief visit to Lagavulin
Leanblog.org’s #rootcauseracism
www.leanblog.org/RCR
Randall Pinkett’s 7 Myths of Racial Equity
What If Working From Home Could Be Different To How It’s Been Until Now?
Slowing Down to Speed Up – Effective Asynchronous Communication for Teams
What Remote Companies Can Teach About Asynchronous Communication
Jeff Goldblum’s Jurassic Park lecture on earning knowledge
Jamie and Mathtech’s series on Reimagining Government
Book: The Invincible Company
Book: The Map of Knowledge
Book: How To Be An Anti-Racist
Book: Stamped from the Beginning
Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey
Please review us and subscribe!






